What information do we collect?

In order to do any of the following you will need to provide us with certain details:

• place an order/purchase items from the website or in-store
• enter competitions
• give feedback to us

We may collect any or all of the following information:

• name
• contact information including email address and delivery address

We will use this information to fulfil any order. Payment processing is operated entirely by Shopify which is a secure and independently-run merchant account provider. We will not hold or process any card or bank details, this is done securely with Shopify which is fully PCI compliant. We use an SSL for your added security while shopping on the site.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please contact us via info@cupittjeweller.co.uk with your contact details (name, address and telephone number so we can locate and match up the correct individual concerned). Alternatively, click to unsubscribe at the bottom of any of the emails you receive from Cupitt.

Will we share your personal information with anyone else?

We will never release your personal details to any outside company for mailing or marketing purposes. Payments on the website are processed by a third party (Shopify), which adheres to the privacy policy that is set out here. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.

How long will we keep your information?

We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfil an order, we will delete your personal information on request by you.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.